Terms & Conditions

Effective Date: 1st July, 2026

Welcome to Eliad Co. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read these terms carefully before using our website or purchasing our skincare and bath products.

These terms govern your use of our website, products, and services.

1. General Use

By using this website, you confirm that:

You are at least 18 years old, or you are accessing the website under the supervision of a parent or legal guardian.
You will use this website only for lawful purposes.
Products offered by Eliad Co are intended for personal care, skincare, bath, and self-care purposes.
Product information provided on the website is for general informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment.

Eliad Co does not guarantee specific results or outcomes from the use of any products. Individual experiences may vary depending on skin type, usage, lifestyle, and other personal factors.

Customers are advised to review product ingredients and usage instructions before use, especially if they have known sensitivities or allergies.

2. Product Information

We make every effort to ensure that product descriptions, images, ingredients, availability, and pricing displayed on our website are accurate and updated.

However:

Product colours, textures, packaging, or appearance may vary slightly due to screen settings, photography conditions, or packaging updates.
Product availability may change without prior notice.
We reserve the right to correct any errors, inaccuracies, or omissions at any time.
Product information may be updated periodically to reflect improvements or changes.

3. Pricing & Payments

All prices displayed on the website are listed in the applicable currency shown during checkout.
Prices may change at any time without prior notice.
Payments are securely processed through trusted third-party payment providers.
Eliad Co does not store complete payment card details on its systems.
We reserve the right to refuse, cancel, or review orders suspected of fraud, unauthorised activity, or incorrect pricing information.

4. Orders & Cancellations

All orders are subject to product availability and acceptance.
We reserve the right to cancel or limit quantities of any order at our discretion.
If an order is cancelled after payment has been successfully processed, an appropriate refund will be issued according to our Refund & Return Policy.
Customers are responsible for providing accurate billing, contact, and shipping information during checkout.

Once an order has been processed or shipped, cancellation requests may not be accepted.

5. Shipping & Delivery

Shipping and delivery timelines provided on our website are estimated and may vary due to circumstances beyond our control.

Eliad Co is not responsible for delays caused by:

Courier service interruptions
Weather conditions
Transportation delays
Customs processing
Incorrect or incomplete shipping information provided by customers
High demand periods or unforeseen circumstances

Please review our Shipping Policy for complete details regarding delivery procedures.

6. Returns & Refunds

Returns, exchanges, and refunds are processed according to our Refund & Return Policy.

Eliad Co reserves the right to refuse returns or refund requests that do not meet the eligibility requirements mentioned in our Refund & Return Policy.

For hygiene and safety reasons, certain skincare and bath products may only be eligible for return if they are unused, unopened, and in their original packaging.

7. Intellectual Property

All content available on the Eliad Co website, including but not limited to:

Brand name and logos
Product descriptions
Images and graphics
Website design
Text content
Marketing materials

is owned by Eliad Co and protected under applicable intellectual property laws.

Any unauthorised copying, reproduction, distribution, modification, or use of website content is prohibited without prior written permission.

8. Third-Party Services & Links

Our website may include links, integrations, or services provided by third-party platforms.

Eliad Co is not responsible for:

The content, policies, or practices of third-party websites
Availability of third-party services
Any transactions or interactions conducted through external platforms

Customers are encouraged to review the terms and privacy policies of third-party websites before using their services.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Eliad Co shall not be responsible or liable for:

Indirect, incidental, or consequential damages
Loss of data, revenue, or profits
Website interruptions or technical issues
Delays caused by external circumstances
Product misuse, incorrect usage, or failure to follow product instructions

Use of our website and products is at your own discretion and responsibility.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using our website, you acknowledge and agree to the practices described in our Privacy Policy.

11. Changes to Terms

Eliad Co reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Any changes will become effective immediately upon being posted on this website.

Your continued use of the website after changes are posted indicates your acceptance of the updated Terms & Conditions.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Eliad Co
Email: info@eliad-co.online